Rol996 is committed to protecting the privacy and personal data of every member. This document details how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Every aspect of personal data handling at rol996 is built on these six core principles.
All personal data and financial transactions are protected with 256-bit SSL encryption. No sensitive information is transmitted or stored without full cryptographic protection.
Rol996 only collects data that is strictly necessary to provide our services. No excessive information is collected, and every data category has a clear and lawful purpose.
Your personal data is never sold, rented, or transferred to third-party advertisers or data brokers. Your information remains entirely yours.
All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010. We undergo regular compliance audits conducted by independent specialists.
You have the right to access, correct, delete, and object to the processing of your data at any time via your account settings or by contacting our team.
We clearly inform you about each category of data collected, why it is collected, and how long it is retained. There is no hidden data processing behind the scenes.
Welcome to the rol996 Privacy Policy. This document explains in detail how the rol996 platform ("we", "the Company") collects, uses, discloses, and protects your personal information when you use our services through our website, mobile app, or any other digital medium we operate.
Your privacy is not just a legal obligation to us — it is a core part of rol996's commitment to building an online entertainment platform that Malaysia's player community can truly trust. We understand that your trust depends on how we handle your most sensitive information, and we take this responsibility seriously.
This Privacy Policy applies to all users of the rol996 platform, including website visitors, registration applicants, active members, and former members. By using any part of our platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions for a comprehensive understanding of your rights and responsibilities as a rol996 member.
Rol996 collects several categories of personal information depending on your level of interaction with our platform. Below is a detailed breakdown of each category:
When you register a new account, we collect the basic information required to verify your identity and comply with KYC (Know Your Customer) requirements:
To enable secure deposit and withdrawal processing, we collect:
Automatically as you use the platform, our systems record:
| Data Type | Example | Purpose |
|---|---|---|
| Technical Data | IP address, device type, operating system, browser | Security & fraud detection |
| Game Data | Betting history, session duration, preferred games | Compliance & responsible gaming |
| Log Data | Login timestamps, account activity, settings changes | Account security & audit |
| Cookie Data | Session cookies, language preferences, display settings | Better user experience |
Every piece of data we collect is used for a clear and lawful purpose. rol996 never uses your data for purposes unrelated to the provision of our online entertainment platform services.
The primary purposes for which your personal data is used are as follows:
Legal Basis: All data processing is carried out on the basis of contractual compliance, legal obligation, legitimate interests that do not override your fundamental rights, or your explicit consent where applicable.
Rol996 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, in the course of operating the platform, we may share certain data with the following limited categories of third parties:
All third parties receiving personal data from rol996 are required to sign binding data protection agreements, stipulating that they must handle such data to the same rigorous security standards we apply ourselves.
The security of your personal data is the highest technical priority at rol996. We continuously invest in security infrastructure to ensure your information remains protected against unauthorized access, data breaches, and cyber threats.
The technical security measures we implement include:
Your personal data is retained for as long as your account remains active, plus any additional period required by Malaysian law. In general:
Under Malaysia's Personal Data Protection Act 2010 and rol996's internal policies, you have the following rights regarding your personal data:
You may request a copy of all personal data we hold about you at any time through your account settings.
If any of your data is inaccurate or out of date, you have the right to correct it via your account profile page or by contacting our support team.
You may request the deletion of your personal data, subject to any legally required retention obligations still in effect.
You may object to the processing of your data for direct marketing purposes at any time without providing any justification.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or investigation is ongoing.
To exercise any of the above rights, you may contact our Data Protection Officer via Live Chat within the platform or by email. We will process your request within 30 days business days from the date of receipt.
The rol996 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how users interact with our platform.
Categories of cookies we use:
Rol996 does not use third-party cookies for targeted advertising or cross-site tracking.
Rol996 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or improvements to our services. The "Updated" date at the top of this page indicates when the latest version took effect.
When we make significant changes to this Privacy Policy, we will notify you via:
Continued use of the platform after notification of changes is considered your acceptance of the amended Privacy Policy. If you do not agree with the changes, you should stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the rol996 Data Protection Officer (DPO) through the following channels:
If you believe that the processing of your data by rol996 violates any provision of the Personal Data Protection Act 2010, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner.
For urgent account security issues such as unauthorized access or suspicious activity, please contact our support team via Live Chat for immediate action.