Terms and Conditions rol996 — Guidelines for Using the Online Entertainment Platform

Welcome to the rol996 platform. By accessing, browsing, or using any part of this platform — whether through the website, mobile app, or any other digital medium provided by rol996 — you hereby agree to be fully bound by the Terms and Conditions contained in this document.

These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and rol996 as the platform operator ("Company"). If you do not agree with any part of these terms, you are required to cease using the platform immediately.

Your continued use of the platform following any amendments to these Terms and Conditions constitutes your acceptance of the latest revised version. It is your responsibility to review this page periodically to ensure you remain informed of the terms currently in effect.

To register and use the rol996 service, you must meet all of the following eligibility criteria:

• At least 18 years old on the date of registration.
• Being an individual with full legal capacity to enter into binding agreements.
• Not being on the self-exclusion list of any recognised gambling platform.
• Providing valid and accurate personal information during registration — full name, valid MyKad or passport number, active email address and phone number.
• Acting on your own behalf and not as an agent or proxy for any other party.

Rol996 reserves the right to request identity verification documents (KYC) at any time, including copies of an identification card, bank statement, or utility bill as proof of address. Accounts that fail to complete the KYC process within the specified period will be temporarily suspended until verification is complete.

Each individual is only permitted to hold one (1) active account on the rol996 platform at any one time. Opening multiple accounts — whether under the same name, different phone numbers, different IP addresses, or by any other means — is strictly prohibited and constitutes a serious violation.

You are solely responsible for all activities that occur under your account. This includes:

• Keeping your username and password confidential.
• Ensuring no other party accesses your account without your authorisation.
• Notifying the rol996 support team immediately if you suspect unauthorised access to your account.
• Ensuring all personal information in your account is kept current and accurate.

Rol996 shall not be held responsible for any losses arising from the use of your account by another party, with or without your knowledge, if you have failed to take reasonable security measures to protect your login credentials.

Accounts showing no activity for 12 consecutive months will be considered inactive. Inactive accounts with a remaining balance will be subject to a monthly maintenance fee of MYR 5.00 until the balance is depleted or the account is reactivated by its owner.

All financial transactions on the rol996 platform are conducted in Malaysian Ringgit (MYR). Supported payment methods include FPX, DuitNow QR, DuitNow Transfer, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost and GrabPay.

All withdrawals will be processed to the same bank account or e-wallet used for the deposit. rol996 does not process withdrawals to third-party accounts to prevent fraud and money laundering. Full KYC verification is a mandatory requirement before the first withdrawal can be processed.

Rol996 reserves the right to request additional supporting documents for withdrawals exceeding certain limits as part of our anti-money laundering (AML) procedures. This is a standard protective measure that safeguards the interests of all parties.

Rol996 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific wagering requirements, validity periods, and other conditions stated in their respective promotional terms.

The general principles applicable to all bonuses on the rol996 platform are as follows:

• Bonuses cannot be directly converted to cash before the wagering requirements are met.
• Wagering requirement refers to the total amount that must be wagered before the bonus balance is eligible for withdrawal.
• Only one bonus may be active at any given time unless otherwise stated in the promotion terms.
• Bonuses obtained through fraud, exploitation of system vulnerabilities or abuse of promotions will be voided without notice.
• Rol996 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Rol996's decisions regarding eligibility and bonus calculations are final.

Every promotion has a clear expiry date. Wagering requirements not completed within the valid period will result in automatic cancellation of any remaining bonus balance. Please review the specific terms of each promotion on our promotions page before claiming any offer.

All games available on the rol996 platform use Random Number Generator (RNG) independently verified by internationally accredited testing bodies. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including rol996 itself.

The Return to Player (RTP) value for each slot game and casino game is displayed in the respective game information. Players are encouraged to check the RTP value before playing as a general guide to the average return percentage over the long term.

Wagering on live casino games is subject to the minimum and maximum table limits set by the game provider and may vary by game and time. Results displayed on the game screen are final and cannot be contested.

As a rol996 member, you agree not to engage in any of the following activities, which are considered serious violations of the platform's terms of use:

• Using bots, automated scripts or any technological tools to exploit games or the betting system.
• Colluding with other players to manipulate game outcomes.
• Conducting financial transactions related to illegal activities or money laundering.
• Opening multiple accounts to take advantage of bonuses and promotions that are intended to be claimed only once.
• Harassing, threatening or abusing the customer support team or other members on the platform.
• Attempting to access rol996 systems, servers or databases without authorisation.
• Using payment information that does not belong to you to carry out transactions.

Violation of any of the above will result in immediate account closure without notice, freezing and forfeiture of all balances and wins, and potential legal action where applicable. rol996 cooperates fully with authorities in investigations related to illegal activities.

The rol996 platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates without interruption at all times, rol996 makes no guarantee that the service will always be available, free from errors or technical disruptions.

To the extent permitted by applicable law, rol996 shall not be liable for:

• Any financial losses resulting from unfavourable game outcomes.
• Losses arising from internet service disruption or connectivity issues on the user's end.
• Decisions made by users based on information displayed on the platform.
• Loss or damage to data resulting from circumstances beyond the reasonable control of rol996.
• Any indirect, consequential, or punitive damages arising from the use of the platform.

The maximum liability of rol996 to any member under any circumstances is limited to the actual deposit amount made by that member in the 30 days prior to the liability claim.

The collection, use, and protection of your personal data is governed by Privacy Policy ours, which forms part of the overall agreement between you and rol996. By using this platform, you agree to the data collection and processing practices as described in our Privacy Policy.

In summary, rol996 collects personal data for the following purposes:

• Identity verification and KYC/AML compliance.
• Secure processing of financial transactions.
• Providing effective customer support.
• Platform improvements and user experience enhancements.
• Communications related to promotions and platform updates (with your consent).

All personal data is protected with 256-bit SSL encryption and will not be shared with third parties without your consent, except where required by law or a valid court order.

Rol996 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. Amendments will take effect immediately upon the latest version being published on this page.

We will endeavour to notify members of significant changes via in-platform notifications or email to the address registered on your account. However, it remains your responsibility to check this page periodically.

Any disputes arising from or related to these Terms and Conditions shall be governed and interpreted in accordance with applicable law. Should any provision of this document be found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

For any inquiries regarding these Terms and Conditions, please contact our customer support team, available 24 hours a day, 7 days a week via live chat on the rol996 platform.